Whakapā mai,
Contact us

In an emergency

If there is an imminent risk of serious illness or death arising from your drinking water supply and the situation can’t be immediately controlled, or you need to discuss an urgent matter outside of office hours (Monday to Friday 8am – 5pm), contact Taumata Arowai by calling 04 889 8350.

This number is available 24 hours a day, 7 days a week. In all other situations please notify us in Hinekōrako if you have a user account or through these online forms

For general enquiries or feedback

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Media enquiries

Phone number and postal address

Call: +64 4 889 8350 

Mail: Level 2, 10 Brandon Street, PO Box 628, Wellington 6140, New Zealand