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Our strategy and performance

Taumata Arowai became the new water services regulator for Aotearoa on 15 November 2021.

This is how we plan to meet the Minister of Local Government’s expectations, our legislative obligations and work with the water services sector to achieve our vision of ‘Tiakina te wai, hei oranga te katoa’ - ‘Safe water every day for everyone’.

Our Minister and Letter of Expectations

The responsible Minister for Taumata Arowai is the Minister of Local Government. The Department of Internal Affairs is the Government’s monitoring agency for Taumata Arowai. 

The role of the Minister is to oversee and manage the Crown's interest in, and relationship with, Taumata Arowai, and to exercise any statutory responsibilities.  

Each year, our responsible Minister sets out what Taumata Arowai is expected to deliver during the year and the way that delivery should be made. 

View the Minister’s Letter of Expectations for the 2021/22 year below, which was updated on 11 November 2021.

Taumata Arowai provided the following responses to the Minister's Letter of Expectations.

Acknowledgement of Letter of Expectation 21 February 2023

Taumata Arowai Briefing to Incoming Minister

Strategic Framework

Statement of Intent and Statement of Performance Expectations 

The Statement of Intent is a four-year, medium-term strategic plan. 

The Statement of Performance Expectations is a detailed one-year plan, including performance indicators and budget projections. 

These accountability documents are required of all Crown entities. Taumata Arowai received a waiver from Minister of Local Government to provide these documents for our establishment phase and the first period of operation from 1 July 2021 to 30 June 2022. 

Compliance, Monitoring and Enforcement Strategy

Our Compliance, Monitoring and Enforcement (CME) Strategy 2022 - 2025 sets out clearly what water service suppliers and communities can expect from us over the next three years. It outlines our priorities and regulatory approaches. 

Annual Report

The Minister of Finance waived the requirement for Taumata Arowai to prepare an Annual Report on its first four months of its establishment (1 March to 30 June 2021).   

Taumata Arowai has instead reported on the initial establishment period in preparing our Annual Report at the end of the 2021/22 financial year.