Medium supplies reporting on level 2 Rules due 1 May 2025

Medium supplies reporting on level 2 Rules have until 1 May to submit their annual reports (extended due to public holidays). We’ve developed a webform to make reporting easier for medium supplies reporting on level 2 Rules.

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For the public

Drinking water in emergencies

In this section:

Concerned about the safety of your drinking water?

If you’re concerned about the safety of your drinking water, the first thing to do is to contact your drinking water supplier. They have a duty of care under the Water Services Act 2021 to:

  • ensure the water they supply is safe
  • inform consumers if there is a problem
  • respond to protect public health and restore safe drinking water.

If you’re on a council supply, you may be able to find information about your drinking water supply on your council’s website.

If you’re unsure who your drinking water supplier is, you can find information on water suppliers on the public register.