Informative alert

Key information about water services legislation changes

The Local Government (Water Services) (Repeals and Amendments) Act became law on 26 August. We’re updating our website to reflect the new legislation by mid September. For information on key changes, visit: Key information about water services legislation changes

Informative alert

Hinekōrako Outage - Saturday 27 September 7am-11am

Find out how to contact us during this time: Hinekōrako outage

Drinking water in an emergency

Find out about how to stay safe during a drinking water emergency and the role we play.

In an emergency

In an emergency, follow the advice of your local Civil Defence / council.

If you believe your drinking water is not safe or have another concern, you should first contact your drinking water supplier. Not sure who supplies your water? Check our public register of water suppliersoutbound