Hinekōrako will be offline from 8am to 12pm this Saturday 7 December

Find out how to notify us during this time on the
Planned Hinekōrako outage page.

Acceptable Solutions

Acceptable Solutions are a ready-made option to help drinking water suppliers meet their compliance obligations under the Water Services Act 2021. They apply to specific supply types and situations and must be implemented in their entirety. 

If you're a registered supplier and choose to use an Acceptable Solution, you don't need to submit a Drinking Water Safety Plan. You need to let us know you've chosen this option in Hinekōrako, our online self-service portal. For information on how to add an Acceptable Solution to your supply details, please refer to our Edit a supply guidance. 

Along with the documents below, see our short clarifications on particular parts of these documents.