Te āheinga me te whakarite i Hinekōrako,
Hinekōrako - the self-service portal
Hinekōrako is the primary channel for laboratories to notify Taumata Arowai of MAV exceedances.
You’ll need a RealMe® login to access Hinekōrako (you'll find details on how to do this in our guidance section).
If you’re unable to use Hinekōrako, please email us at email@example.com.
Hinekōrako is not a replacement for Drinking Water Online
We understand that several laboratories used Drinking Water Online (DWO) as a platform to organise sampling schedules and to store results. Hinekōrako does not offer this functionality as it’s been designed to support different legislation and a different regulatory approach. Under the Water Services Act, drinking water suppliers are responsible for ensuring compliance and for working with labs to organise sampling schedules.
Hinekōrako has been designed to receive and store notifications and contact details but not to manage supplies or schedule sampling.