This guide provides information about the supply summary table that supports suppliers in meeting their drinking water quality obligations
Download [PDF, 275 KB]
This guide will help you register and verify your wastewater network in Hinekōrako. It is currently under development.
Download [PDF, 478 KB]
This guide takes you through the steps to provide and then view your Drinking Water Safety Plan in Hinekōrako.
Download [PDF, 355 KB]
This is a quick guide on how to upload your Drinking Water Safety Plan in Hinekōrako.
Download [PDF, 277 KB]
Fact sheet for drinking water suppliers following a flood event including advice on rainwater supplies and water storage tanks
Download [PDF, 82 KB]
Fact sheet for drinking water suppliers following a flooding event including advice on bore water supplies and water storage tanks
Download [PDF, 84 KB]
Fact sheet providing advice on water supplies following a flood including ensuring your drinking water is safe
Download [PDF, 76 KB]
This guide takes you through the steps to renew your Drinking Water Supply registration in Hinekōrako.
Download [PDF, 368 KB]
This guide provides details on how to set up multiple users and administrators in Hinekōrako.
Download [PDF, 508 KB]
This guide details the steps to find and view a notification that a drinking water supply test has exceeded a MAV
Download [PDF, 417 KB]
This guide details how to create a laboratory user account in Hinekōrako, including how to create your RealMe® account.
Download [PDF, 534 KB]
This guide takes you through steps to view and confirm the details of a migrated Water Carrier supply in Hinekōrako.
Download [PDF, 1.7 MB]
This guide takes laboratories through the steps to submit a notification that a drinking water supply test has indicated an exceedance of the MAV.
Download [PDF, 2 MB]
This guide takes you through steps to provide others with access to the supplies you administer and determines what users can/cannot do
Download [PDF, 552 KB]
This guide explains supply groups, supply relationships and supply user roles within Hinekōrako and how these three things are related
Download [PDF, 195 KB]
This guide explains the data recorded about planned event temporary supplies in Hinekōrako - our regulatory and intelligence system.
Download [PDF, 725 KB]
This guide explains the data recorded about water carriers in Hinekōrako - our regulatory and intelligence system.
Download [PDF, 831 KB]
This guide details steps to register a new supply including adding sources, treatment plants and distribution zones as well as involved organisations
Download [PDF, 906 KB]
This guide takes you through the steps to find and view a notification made to Taumata Arowai relating to one of your drinking water supplies
Download [PDF, 344 KB]
This guide takes you through the steps to view and confirm the details of a supply which has been migrated from the Ministry of Health databases
This guide explains how to manage the details of your user profile in Hinekōrako
Download [PDF, 255 KB]
This guide takes you through the steps to create a user account in the supplier portal part of Hinekōrako
Download [PDF, 558 KB]
If your email security doesn't recognise us as a safe domain it may encrypt invitation links. This guide tells you how to correct the link code.
Download [PDF, 302 KB]
This guide takes you through the steps to view the details of a supply on Hinekōrako
Download [PDF, 472 KB]
This guide takes you through the steps to update the details of a supply in Hinekōrako
Download [PDF, 847 KB]
This guide explains the data recorded about drinking water supplies in Hinekōrako - our regulatory and intelligence system
Download [PDF, 1.1 MB]
This guide takes you through steps to provide access to the supplies you manage and determines what users can/cannot do with respect to those supplies
Download [PDF, 462 KB]
This guide takes you through the steps to submit a notification to Taumata Arowai relating to one of your drinking water supplies
Download [PDF, 836 KB]