Operations Team
Regional contacts for our Operations Team.
Drinking water suppliers and water carriers can phone or email their regional point of contact during office hours Monday to Friday 8am - 5pm.
If there is an imminent risk of serious illness or death arising from your drinking water supply and the situation can’t be immediately controlled, or you need to discuss an urgent matter outside of office hours, contact the Water Services Authority - Taumata Arowai by calling 04 889 8350.

Water Services Manager North Contact for North Island
neil.shaw@taumataarowai.govt.nz
160 Ward Street, Hamilton Central
Hamilton 3204
Phone DDI +64 4 885 4649outbound

Water Services Manager South Contact for South Island
rachel.east@taumataarowai.govt.nz
70 Stafford St
Dunedin 9016
Phone DDI +64 4 885 4640