Hinekōrako ,
Self-service portal plus regulatory and intelligence platform

Hinekōrako is the primary channel for registration and management of drinking water supplies - allowing suppliers and laboratories to share information with Taumata Arowai.

What is Hinekōrako?

Hinekōrako is a web-based portal that will be the primary channel for drinking water suppliers to register and manage their drinking water supplies and for suppliers and laboratories to share information with Taumata Arowai.  

The portal also provides New Zealanders the ability to find out who their drinking water supplier is (on the public register) and enables them to submit a concern or complaint about their drinking water supplier.

Who is Hinekōrako for? 

Hinekōrako is for all registered drinking water suppliers in Aotearoa and for all laboratories accredited by IANZ for drinking water testing.

The platform also provides all New Zealanders the ability to find out who their drinking water supplier is (on the public register) and enables them to submit a concern or complaint about their drinking water supplier.  

When will drinking water suppliers be able to access Hinekōrako? 

Drinking water suppliers registered with the Ministry of Health immediately before 15 November 2021 will receive an email from us when we’re ready for them to log in to Hinekōrako to complete registration of supplies. This process will be phased over time. We intend to have all currently registered drinking water suppliers entered into Hinekōrako by early next year.

Unregistered drinking water suppliers do not have to register just yet. 

Drinking water suppliers who were unregistered immediately before 15 November 2021, have up to four years to register and seven years to provide a Drinking Water Safety Plan or to comply with an Acceptable Solution as an alternative.

New drinking water suppliers who intend to start providing drinking water for the first time after 15 November 2021 will need to register with Taumata Arowai through Hinekōrako before starting to supply drinking water.  Other legislative requirements will also need to be satisfied. 

What does Hinekōrako mean?

  • Hinekōrako is the Māori name for the lunar rainbow, an optical phenomenon brought about when light from the moon deflects through tiny droplets of water. 
  • Understanding the cycle of water and the many droplets caused by both Hine-wai-etoeto (evaporation) and Hine-wai-tōtā (condensation), only then is the true beauty of Hine-kōrako exposed when the light of the moon is ricocheted through the droplets. Although very rare it acknowledges the accumulation of trillions of droplets that cannot be seen by the naked eye. Through the association and radiant beauty of Rona, Hinekōrako is then exposed to Te Ao Mārama. 
  • Like droplets, data accumulates over time and with technology is hidden in a location that cannot be seen by the naked eye. Like both Rona and Hinekōrako who have had a long association with one another, Taumata Arowai will be enabled to access the rich abundance of information that awaits. 

When will laboratories be able to access Hinekōrako? 

All IANZ accredited drinking water testing laboratories will receive an email inviting them to set up their account on Hinekōrako. Once they have set up their account, they will be able to submit notifications of any tests of drinking water samples that exceed the maximum acceptable values (MAVs).