Operations Team | The Water Services Authority

Have your say on proposed updates to the Drinking Water Quality Assurance Rules

We’re consulting on proposed changes to the Drinking Water Quality Assurance Rules to make compliance clearer and easier to follow for large supplies (those serving 501 or more people), while maintaining strong public health protections. Find out more and have your say on our consultation site. https://korero.taumataarowai.govt.nz/regulatory/rules-review-large-supplies/

New national wastewater standards announced

New national wastewater standards came into effect on 19 December. For further details, visit: Wastewater standards

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Operations Team

Regional contacts for our Operations Team.

Drinking water suppliers and water carriers can phone or email their regional point of contact during office hours Monday to Friday 8am – 5pm.

If there is an imminent risk of serious illness or death arising from your drinking water supply and the situation can’t be immediately controlled, or you need to discuss an urgent matter outside of office hours, contact the Water Services Authority – Taumata Arowai by calling 04 889 8350.