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Our strategy and performance

Our suite of accountability documents shows how we plan to meet the Minister of Local Government’s expectations, our legislative obligations and how we work with the water services sector.

Our Minister and Letter of Expectations

The responsible Minister for the Water Services Authority - Taumata Arowai is the Minister of Local Government.  

The Department of Internal Affairs is the Government’s monitoring agency for The Water Services Authority - Taumata Arowai.  

The role of the Minister is to oversee and manage the Crown's interest in, and relationship with, The Water Services Authority - Taumata Arowai, and to exercise any statutory responsibilities.   

Each year, our responsible Minister sets out what the Authority is expected to deliver during the year and the way that we should deliver it.  

Letter of Expectations

Briefing to Incoming Minister 24 January 2025

Statement of Intent and Statement of Performance Expectations 

Our Statement of Intent is a four-year, medium-term strategic plan.  

Our Statement of Performance Expectations is a detailed one-year plan, including performance indicators and budget projections.  

These accountability documents are required of all Crown entities.  

Statement of Intent 2024-2028

Statement of Performance Expectations 2025-2026

Compliance, Monitoring and Enforcement Strategy

Our Compliance, Monitoring and Enforcement Strategy 2025-28 is a three-year action plan for how we will regulate drinking water safety.

It includes clear expectations for three supplier groups – tailored to their size and risk level – so that all suppliers have certainty about what we’re focused on.

Find out more about our Compliance, Monitoring and Enforcement Strategy 2025-28

Past CME strategies

Compliance, Monitoring and Enforcement Strategy 2022-2025 

 

Annual Report

Our Annual Report is prepared for the financial year and evaluates whether we have met our performance indicators and budget projections in the Statement of Performance Expectations. 

Annual Report 2023-2024

Annual Report 2022-2023