Unregistered supplies

Drinking water suppliers have a duty to ensure the drinking water they supply is safe. It is important that drinking water will not cause a serious risk of death, illness, or injury immediately or over time. If you are given a direction or compliance order by Taumata Arowai you must comply with it. These duties apply from 15 November 2021.

Many other responsibilities under the Water Services Act 2021 don’t apply until your drinking water supply is registered and you have provided a drinking water safety plan to Taumata Arowai or alternatively complied with a drinking water Acceptable Solution.

All drinking water supplies must be registered by 15 November 2025. Our initial focus is on the migration of information about drinking water suppliers already registered with the Ministry of Health.

If you are unsure whether you are a drinking water supplier, find out more here.