Informative alert

Key information about water services legislation changes

The Local Government (Water Services) (Repeals and Amendments) Act became law on 26 August. We’re updating our website to reflect the new legislation by mid September. For information on key changes, visit: Key information about water services legislation changes

Informative alert

Hinekōrako Outage - Saturday 27 September 7am-11am

Find out how to contact us during this time: Hinekōrako outage

Reports and publications

Read our reports and publications – including the latest insights on the performance of drinking water, wastewater and stormwater networks in New Zealand.

Our Compliance, Monitoring and Enforcement Strategy 2025-28

Our latest Compliance, Monitoring and Enforcement Strategy 2025-28 (CME) provides a three-year action plan for how we will regulate drinking water safety.  

It focuses the biggest risks identified in the Drinking Water Regulation Report 2024 (DWRR 2024) and outlines what suppliers need to do to address these. Namely, suppliers improving their systems, practices and infrastructure so that so that everyone has safe drinking water basics in place. 

Find out more

Annual reports

Our Annual Report is prepared for the financial year and evaluates whether we have met our performance indicators and budget projections in the Statement of Performance Expectations. 

Annual Report 2023-2024

Annual Report 2022-2023 

Statement of Intent and Statement of Performance Expectations

Our Statement of Intent is a four-year, medium-term strategic plan.  

Our Statement of Performance Expectations is a detailed one-year plan, including performance indicators and budget projections.  

These accountability documents are required of all Crown entities.  

Statement of Intent 2024-2028

Statement of Performance Expectations 2025-2026