Providing safe water for campers
Learn how to keep people and drinking water safe at your campground or campsite
Safe drinking water for a solid summer
Summer holidays are an important and busy time of year for campgrounds and campsites. For happy campers and a successful peak season, make sure the drinking water you provide is safe.
Under campground regulationsoutbound, campground operators must provide water that is safe to drink.
If your campground or campsite manages its own drinking water supply, you have a legal duty to make sure it’s safe.
Whether you run a large campground with a team of staff and reliable electricity, or provide a small remote campsite for one or two vehicles, there are things you can do to ensure drinking water is safe for visitors.
Water supplied for drinking, brushing teeth, preparing food and drink, and washing utensils counts as drinking water.
If a basin or tap at your campsite provides untreated water for handwashing only, use clear signage stating the water is not safe to drink.
See the Water Services Act for the full definition of drinking water.
Manage risks to your water source
While most homes in New Zealand get their drinking water from centrally treated supplies managed by their local council, many small and rural communities have self-supplied drinking water.
Viruses, microscopic bugs and chemicals can make their way into rivers, bores and storage tanks and without some important steps between source water and the tap, the water is not safe to drink.
In September 2025, six people were hospitalised and more than 40 others (10 confirmed cases, 37 probable) suffered gastrointestinal illness after drinking contaminated water at a campground in North Canterbury. The illness was caused by shiga toxin-producing E. coli (STEC) contamination of the drinking water causing a bacterial infection. Symptoms included severe stomach cramps, bloody diarrhoea, vomiting and fever. This type of infection can lead to serious complications especially in children under five, the elderly and people with weakened immune systems.
It’s important to understand the source water for your campground or campsite, and how it could be affected by changes in the land and water it's connected with.
Ground water from springs and bores
Bore water is generally the safest water source, especially if your bore is over 30 metres deep from the surface to the top of the uppermost stone-filtering screen.
Contamination can happen in deeper bores and it’s important to be vigilant. Check with your regional council to learn about the depth of your bore.
Risks to ground water
A poorly covered or maintained bore could lead to contamination entering the water you’re collecting.
Farm animals nearby could disturb infrastructure protecting the bore and let contaminants in.
If the top of the bore is covered by flood water, it’s possible for silt, soil and harmful microscopic bugs to seep in.
Because water is coming from underground, bores can be contaminated by nearby activities and infrastructure including sewage disposal fields, effluent discharge, underground storage tanks, waste ponds, landfills, offal pits and pesticides.
How to prevent contamination
- Make sure the bore is sealed, with no holes where contamination could enter through rainwater or surface water. You can concrete around the bore to protect it.
- Keep animals at least five metres away from bore infrastructure like pumps, covers and casing.
- Be aware of how land around your source water is used and any risks connected with activities or infrastructure.
- Use an effective treatment system with filtration and UV light.
Roof water collected when it rains
Roof water is exposed to risks.
Risks to roof water
- Poo from animals like birds or possums could be washed off the roof and into storage tanks when it rains.
- A bird, mouse or other small animal could get into a storage tank if it isn’t secured and kept in good condition.
- Tennis balls or similar on the roof can block downpipes and interrupt water supply.
- Wind can carry contaminants onto the roof.
- Sediment building up at the bottom of a tank could contain harmful microscopic bugs.
How to prevent contamination
- Keep your roof clean.
- Stop birds and animals from accessing the roof or getting into tanks. This could include cutting back any overhanging branches.
- Check and clean tanks.
- Use an effective treatment system with filtration and UV light.
Surface water from rivers, streams and lakes
Surface water is exposed to risks and needs to be monitored.
Risks to surface water
- Farming nearby could mean poo from animals makes its way into water.
- People swimming or boating upstream of the water intake could wee or poo, dump waste or disturb silt.
- Heavy rain could wash poo and soil into waterways and cause cloudiness from disturbed dirt, called turbidity. If water is too turbid, filters and UV treatment can’t do their jobs properly.
- Logging or land clearing could cause soil to slip into water, increasing turbidity.
- Pipes carrying wastewater or stormwater could introduce contamination.
How to prevent contamination
- Check your water source and surrounding areas often and keep an eye out for any changes that might bring risk.
- Use an effective treatment system with filtration and UV light.
- Make sure your treatment system is equipped to manage turbidity.
If your campground or campsite is connected to the town water supply, then the water should be safe to drink. It is up to you to share any important messages relating to the water, for example passing on Boil Water notices.
Treat water to make it safe to drink
If your campground or campsite manages its own drinking water supply, you have a legal duty to make sure water is safe.
Campgrounds and campsites need an effective water treatment system that is installed by a local drinking water professional and regularly maintained. Water from all source types needs to be filtered and disinfected.
To find a suitable treatment system, look for a New Zealand supplier of water filters, water purifiers and ultraviolet water treatment systems. Purchasing from a local provider brings protections under the Consumer Guarantees Act and might make it easier to have servicing done when needed.
Water treatment is not a ‘set and forget’ activity. A treatment system includes some key equipment which should last for many years, but parts need to be checked and replaced to keep a system in good working order.
If you run a small remote campsite where installing a treatment system isn’t possible, you might need to use a Boil Water or Do Not Drink notice to help visitors stay safe.
Cartridge filters
Filters catch dirt and debris so it can’t get into drinking water
Source water (e.g. from a lake, river, stream, bore, roof) passes through filters to remove dirt, debris, and larger bugs. This is an important step because UV light disinfection can only work if water is clear enough for light to reach smaller contaminants.
Recommended filters for campgrounds and campsites
It’s best to use at least one cartridge filter with a pore size of five microns or less.
Keep filters working
- Check your filters every month and after weather events like floods, storms, fires and high winds.
- Replace filters if the centre is starting to look dirty or you notice a drop in water pressure.
- If you find your cartridge filter needs changing more than once a month, you might need to install extra filters.
UV light disinfection
UV light kills or neutralises harmful bugs and viruses
Water moves through UV light to kill microscopic bugs like viruses, protozoa, and bacteria including E. coli, salmonella, giardia and cryptosporidium.
Recommended UV units for campgrounds and campsites
Effective UV treatment requires a specific balance between the intensity of light and the speed of water flowing through the unit.
The UV system should:
- deliver a minimum reduction equivalent dose of 40mJ/cm2
- restrict or monitor the flow of water through UV treatment so it meets the manufacturer’s recommended flow rate.
A plumber can install a flow restrictor to help your system achieve the right flow rate.
If your treatment system supplies water to the public, you must use a UV system that has been validated or certified to international standards.
Keep UV light working
- Check lamps once a year and replace them before they expire. Most systems have a counter that will tell you when replacement is due.
- Check lamp sleeves at least once a year, and more frequently if your water is high in minerals. If there is any build-up, clean it away with a damp cloth. A non-abrasive cleaner can be used for stubborn build-up.
- Replace the lamp sleeve if it is damaged.
Backflow prevention
Backflow prevention is a device to stop contaminated water flowing into treated water
Backflow prevention is important for water supplies where treated drinking water is distributed for other purposes, e.g. filling stock troughs.
There are two main types of backflow prevention.
- Air gap. If you have a water storage tank, an air gap uses gravity to make sure contaminated water can’t make its way back into a drinking water supply.
- Valve. A dual-check valve is installed as a connection between pipes. The valve has physical barriers to stop water moving backwards.
Keep backflow prevention working
- For air gap backflow prevention, check at least once a year to make sure the overflow outlet isn’t blocked or obstructed.
- Dual-check valves should be replaced every five years.
Chlorine disinfection
Chlorine helps to keep treated water safe when it moves through pipes
If water will be distributed to others after filtration and UV treatment, a very small amount of chlorine protects against any bacteria that could enter through damaged or worn pipes.
Recommended chlorine dosing for campgrounds and campsites
Do not use bleach that is scented, coloured or foaming.
The dosage depends on the concentration of chlorine in the bleach you use, whether you use a storage tank, the size of your tank and how full the tank is.
See Household Water Supplies (page 34) for more dosage information. outbound
Keep chlorine working
- Test twice a week with a dipstick or meter.
- If chlorine is a normal part of your water treatment, an unexpected drop in chlorine levels in drinking water could indicate there is contamination coming from a local source. Investigate what might be causing this and increase chlorine dosing to manage the risk.
Water storage tanks
Tanks are used to store water before or after it is treated
Many drinking water supplies use tanks to store water. They are usually made of concrete or plastic. Keeping them in good condition is important to prevent contamination and leaks.
Keep storage working
- Keep tanks clean. It’s best to clean your tank once a year.
- If your drinking water supply is contaminated, it’s important to flush all water out of your tank and disinfect it after you resolve the issue. This prevents any contaminated water making its way through the tap.
Pipes
Pipes carry water from source, to treatment, to taps
Drinking water pipes are usually made of plastic. Some older pipes might be copper or even lead. Pipes are sometimes called distribution or reticulation. They are a crucial part of delivering safe water because contamination can enter through damaged or worn pipes.
Keep pipes working
- Know where your pipes are. If you didn’t map your pipes when they were installed, it’s good to record any pipe locations you become aware of. GPS smartphone apps can be useful.
- Install signs to prevent damage through digging.
- Check the pipeline once a year, ideally in summer when ground is dry. Fresh or healthy grass growth in an otherwise dry area can indicate a leaking pipe.
Help from a professional
Who to go to for installation and maintenance depends on your specific situation.
People who install and maintain your treatment system, monitor your source water, and manage your operations should be suitably qualified, trained or experienced. Different tasks will need different skills. It’s a good idea to make a list of your requirements and check that anyone who might provide services or products is qualified to help.
A registered plumber must be used to install end-point treatment systems inside buildings. Systems must be installed in line with the manufacturer’s instructions.
Our ‘Find your supply type’ assessment tool can help you understand the legal requirements for your drinking water supply.
Testing will not make water safe to drink but it is a useful way to confirm your treatment is working properly.
Use a registered laboratory to test for contamination in drinking water.
Keep visitors informed
Some campgrounds and campsites don’t have staff. For those with staff, it can be hard to make sure all campers get the same messages.
Signs near taps make it easier to keep everyone safe from drinking contaminated water.
- Use plain, clear language.
- Use illustrations or visuals so people who can’t read English can understand.
- Make sure signs can’t blow away in the wind or be easily removed.
- Replace signs that are faded or damaged.
- If you have a website and/or social media, use these channels to share any information or updates about drinking water.
If your campground is staffed, inform visitors about any drinking water issues as part of the check-in process.
Put a Boil Water or Do Not Drink notice above the taps if the water at your campground or campsite might not be safe to drink.
Make sure signs are visible and up to date.
Be prepared for emergencies
Bad weather, power cuts and natural hazards can pose many challenges for campgrounds and campsites – including interruptions to water supplies. Some water supplies have a legal responsibility to plan for emergencies, and it’s a good idea for all campgrounds and campsites to be prepared.
Make sure you have a plan and are prepared for emergencies.
- Treatment system failure. Storms and bad weather can affect treatment when power cuts turn off machinery or heavy rain makes source water too cloudy for UV systems to function.
- Damage to infrastructure and equipment. Weather, natural disasters or human activity could interfere with pumps, pipes, sheds or bore covers.
- Blocked roads. If your site is remote and roads are cut off, visitors won’t have the option to buy bottled water or get water from a town supply.
- Increased risk of source water contamination. Heavy rain and natural disasters like floods, storms and earthquakes can cause a range of issues for source water. Animal waste from a nearby farm could be washed into a river. Silt could build up on top of a bore. Increased cloudiness (called turbidity) could prevent UV treatment from killing harmful bacteria and parasites.
If you have any doubts about the safety of drinking water after an emergency, post a Boil Water or Do Not Drink notice.